Privacy & Cookie Policy

At Encircl LLC we understand that privacy is one of the biggest concerns for Internet users. Encircl LLC respects the privacy of every person who visits our website or uses our products. We’ve created this statement to demonstrate our commitment to your privacy and to show the value we place on the information you provide to us.

WHAT ENCIRCL LLC DOES

The company has the following lines of business:

  • Encircl LLC designs, develops and produces digital marketing software and related tools;
  • As an ESP, it delivers digital messaging campaigns, newsletters, product offerings and other forms of communication, via email, mobile SMS, and social media channels for our clients;
  • It conducts internet-based data gathering, cleansing, analytics, segmentation, integration and advise on how to best engage the data;
  • It conducts web design, development, maintenance and all related services;
  • It provides specialist marketing technology staff augmentation services to supplement our clients’ own staff in peak seasons and for the managing of campaigns globally 24 x 7 x 365.

Links to Other Websites

This website contains links to other sites that are not owned or controlled by Encircl LLC. Please be advised that we, Encircl LLC, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

ABOUT INFORMATION YOU VOLUNTEER

In various places on our websites, we may request information from you. This might include your name, email address, other contact info, and demographic data such as your occupation. We limit the amount and type of information gathered to what is necessary for the identified purpose. We use this information to:

  • send you an electronic newsletter, if you’ve requested it,
  • alert you about new products or product updates,
  • provide you with information you have requested about the company or about our products,
  • collect survey data to improve our products and services,
  • notify winners of contests we run periodically,
  • send you or a colleague an email you’ve requested,
  • send you an email confirming a subscription or download,
  • classify our users and correspondents into demographic categories so that we can better track the issues, concerns and preferences of those groups and, ultimately, deliver products and services that more accurately meet their needs.

We DO NOT capture nor store any credit card or other financial information. All credit card processing is conducted through a certified third party financial services partner. Please refer to our Terms of Service for more information on payments.

When you provide us information, we will identify the purpose and use it only for the purpose for which it was collected. We will never share, sell, or rent individual personal information without your advance permission or unless ordered by a court of law. When you volunteer information that may be shared with our partners, we will ask you explicitly to grant us such permission by opting in on a web page.

For visitors to our site who are under 18 years of age we strongly recommend that you obtain the permission of a parent or guardian before providing us with any information.

Testimonials

We post customer testimonials on our website which may contain personally identifiable information such as the customer’s name. We do obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial.

Contests and Surveys

Periodically, we run contests and surveys for our clients. Participation in these is entirely voluntary, and you have a choice whether or not you disclose the requested information. Information requested may include contact information (such as name, email address) and demographic information (age, zip code, answers to specific questions such as computer use).

We use contact information to notify winners. Other information we collect is aggregated and used by Encircl LLC and the sponsoring client to improve the client’s offerings.

Confirmation Messages

When you download an Encircl LLC marketing resource, we request your email address, so we can send you a confirmation message.

Opting Out

When you subscribe to an Encircl LLC email publication, we provide simple instructions, in each newsletter, on how you can cancel your subscription.

Each message deployed by Encircl LLC on behalf of a client contains instructions on how you can opt out of future communications, either via email or through a web page.

ABOUT INFORMATION WE COLLECT AUTOMATICALLY

Technical and Demographic Information

Encircl LLC collects technical and demographic information about you that does not personally identify you. Examples of this type of information include the computer operating system you use, your Internet browser, your domain name and IP address, and the web pages you view. IP addresses are not linked to personally identifiable information. We use this information to diagnose problems with our website and to better tailor its content to your needs.

How We Use Cookies

A cookie is a small text file placed on your computer that uniquely identifies you. It tells our Web server when you return to a page you’ve already visited. We use cookies in several places:

  • When you download a marketing resource or contact form, we use a cookie to save the information you enter. If you return to the same page later, we can fill in your email address, so you don’t have to re-enter it.
  • When we send you an email with a link to a Web page, we use a cookie to automatically enter your email address on a Web page form, so you don’t have to type it.

Open Rates and Clicks

Encircl LLC sends email, on behalf of itself or clients, and tracks the open rates of the HTML version of these messages. This allows us and our clients to improve the quality of the messages we send. Encircl LLC cannot track open rates on plain text messages. Encircl LLC may also track clicks on website links included in the messages.

Information regarding the activity of email recipients is reported to the client who deployed the message through Encircl LLC, and may be used in case studies. Information about specific email recipients is only shared with the client who owns the list on which the recipient’s email address originally appeared.

Encircl LLC employs the use of transparent images in our messages for tracking purposes. This only tracks open rates of messages that have been deployed by Encircl LLC. Upon opening, messages sent from or behalf of Encircl LLC, will send a notification to our internal reporting services.

We may share aggregated demographic information with our partners and clients. This is not linked to personal information that can identify any individual person.

HOW WE PROTECT THE INFORMATION YOU PROVIDED

Encircl LLC takes strong precautions to protect the information you provide from loss, misuse, unauthorized access, alteration, or destruction. In some cases, Encircl LLC stores databases for our clients. These lists may contain email addresses, as well as other information the client has collected. A client’s list is subject to the same security as data Encircl LLC collects itself, and is never shared with other partners or clients.

All Encircl LLC employees are made aware of the importance we place on privacy, and what they can do to ensure customer information is protected.

HOW YOU CAN CHANGE INFORMATION YOU PROVIDED

If you have provided information to Encircl LLC and would like it deleted from our records, or you would like to update information you’ve given us, please send an email to info@encircl.com.

CONTACTING US

If You Feel You Have Received Unsolicited Email

Encircl LLC does not send or condone unsolicited email, or “spam”. We send email only to people who have requested our newsletter, or asked for information about our products. If you feel you’ve received unsolicited email from Encircl LLC, please send a message to abuse@encircl.com. We promise to deal with your issue promptly.

Email addresses found on this website do not accept consent to receive promotional email messages.

Other Concerns

Any question, concern or complaint concerning compliance with our Privacy Policy should be addressed to our CEO:
Chief Executive Officer Encircl LLC
Phone: +1 (647) 913-7981
Email: info@encircl.com

COOKIE POLICY

This Cookie Policy explains how Encircl LLC ("Company", "we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our websites at https://encircl.com, ("Websites"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Encircl LLC) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Performance and functionality cookies:

These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
Name: GPS
Purpose: A session cookie that registers a unique ID on mobile devices to enable tracking based on geographical GPS location.Expires after 30 minutes.
Provider: .youtube.com
Service: Youtube View Service Privacy Policy
Country: United States
Type: http_cookie
Expires in: 30 minutes

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.
Name: _ga
Purpose: It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years.
Provider: .encircl.com
Service: Google Analytics View Service Privacy Policy
Country: India
Type: http_cookie
Expires in: 1 year 11 months 29 days
Name: _gid
Purpose: Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
Provider: .encircl.com
Service: Google Analytics View Service Privacy Policy
Country: India
Type: http_cookie
Expires in: 1 day
Name: _gat#
Purpose: Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session.
Provider: .encircl.com
Service: Google Analytics View Service Privacy Policy
Country: India
Type: http_cookie
Expires in: 1 minute

Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
Name: VISITOR_INFO1_LIVE
Purpose: YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.
Provider: .youtube.com
Service: YouTube View Service Privacy Policy
Country: United States
Type: http_cookie
Expires in: 5 months 27 days
Name: YSC
Purpose: YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.
Provider: .youtube.com
Service: YouTube View Service Privacy Policy
Country: United States
Type: server_cookie
Expires in: session
Name: test_cookie
Purpose: A session cookie used to check if the user’s browser supports cookies.
Provider: .doubleclick.net
Service: DoubleClick View Service Privacy Policy
Country: United States
Type: server_cookie
Expires in: 15 minutes
Name: IDE
Purpose: Used to measure the conversion rate of ads presented to the user. Expires in 1.5 years.
Provider: .doubleclick.net
Service: DoubleClick View Service Privacy Policy
Country: United States
Type: server_cookie
Expires in: 1 year 11 months 29 days

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you use Flash cookies or Local Shared Objects?

Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other details that directly identify you unless you choose to provide these.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at enquiries@encircl.com or by post to:

Any question, concern or complaint concerning compliance with our Privacy Policy should be addressed to our CEO:
Chief Executive Officer Encircl LLC
Phone: +1 (647) 913-7981
Email: info@encircl.com